Do I need an account to order?
No BikingBros account needed. Check out as a guest with your email and delivery details. Your email is used for your receipt and order updates. If you choose PayPal, any PayPal sign-in is separate from a BikingBros account.
Will a one-size cap fit me?
One size is not a guarantee of fit for everyone. Check the product information and buying guide. If a measurement you need is missing, email us with your head measurement, collection and selected design before ordering. Check compatibility with your own helmet before riding.
How do I choose a cycling jersey size?
Choose the men’s or women’s fit on your product page, then use Find my size or the matching size table. Enter your height and weight in ft/in/lb, or switch to cm/kg. Our S–4XL references are a starting point, not a fit guarantee; do not assume your usual U.S. size will be the same.
Between two sizes? Choose the larger size for a more comfortable fit. If the guide does not find a clear match, email us with your design, selected fit, height and weight before ordering.
What are the cycling caps made from?
The Cotton collection is cotton. Our other current cycling-cap collections are polyester. Confirm the material on the individual product page.
Where do you ship, and is shipping free?
Tracked shipping is free, with no minimum order value, to eligible addresses in the contiguous 48 U.S. states and Washington, D.C. We do not currently deliver to Alaska, Hawaii, U.S. territories or APO, DPO and FPO military addresses. Availability is checked at checkout.
How long will my order take?
Allow approximately 5 calendar days for processing or production before dispatch, followed by an estimated 6–12 business days in international transit. These are separate stages. In-stock items still require processing; stock availability does not promise same-day dispatch. Customs, holidays and carrier disruptions may extend delivery times. See the full shipping policy.
Will I pay import duties or sales tax?
Under our current eligible U.S. shipping arrangement, import customs duties are included and are not charged again as a separate import-duty fee. Any sales tax we are required to collect is shown at checkout.
Can I change my order or address?
Email [email protected] as soon as possible with your order number and the requested correction. We will try to help before changes are no longer possible, but cannot guarantee every request.
Can I return a cap or jersey?
You may request an eligible return within 30 days of delivery. For change-of-mind returns, the item must be unused and unwashed, and you pay international return shipping to China. We do not charge a restocking fee. Contact us before returning anything. Read the full return conditions.
What if my item is damaged or incorrect?
Contact us with your order number, a description and relevant photos. We will arrange a replacement or refund as appropriate and cover necessary return shipping according to our return policy. Agree the arrangement with us before purchasing a return service.
How do I get tracking or delivery help?
Email [email protected] with your order number for dispatch, tracking or delayed-delivery questions.